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So, you’re aware of how important lead generation is to your business. You also know it’s important to keep your leads afloat. But what do you do with leads AFTER they are generated? In other words, what’s your next step? Let’s take a look at the answers to these questions.

Following up with a new lead is about as important as fertilizer is to a farmer’s crops. It helps the growth process. That person on the other end of the computer needs to know that you are real and trustworthy. So you don’t want to be aloof and remain totally anonymous. In other words, you need to follow up with that contact immediately.

The best way to do this is with the use of an autoresponder. This is a piece of software that helps you keep track of new contacts, manage older contacts and follow up with them regularly. This is especially vital at the start of the relationship. That’s right – relationship. In essence you are building trust and faith with each other.

As soon as someone signs up for your mailing list, an autoresponder immediately sends an email welcoming the new lead or thanking them for joining. The autoresponder can be set to send as many messages as you need at the intervals you determine are appropriate. While the initial message should be sent right away, later messages can be sent at the intervals you set in the autoresponder. These intervals can be daily, weekly or any other time period you select.

Follow-up messages can walk your leads through your system and offer them items along the way. You probably gave your leads something for free at the beginning, so you’ve already helped them start to believe you’re trustworthy and will do what you say. While you’re bringing your leads along, you can sell them low cost items and build their trust at the same time. When the process reaches its conclusion, it’s time to offer your main moneymaking product and hopefully your prospects will buy it.

An autoresponder can do several other things in addition to helping in this way. If you receive a lot of inquiries and signups, an autoresponder will organize your prospect list and tell you precisely how far every person has progressed through the process. An autoresponder will also let you send individual messages called “announcements” whenever you think it’s appropriate. For example, you might get a great deal on an especially good product. You can offer it to your prospects by sending an announcement.

One thing with email marketing of this sort is the danger of SPAM reports. Autoresponder software guards against that with an “unsubscribe” option embedded in every message. If the customer has the option to leave at any time and they don’t, then the emails you send are not SPAM; they are expected and you are safe from that, so it’s like insurance, in manner of speaking.

Here’s the bottom line: you need to follow up with your prospects and maintain contact at all times. Autoresponder software will do this for you easily and automatically. Customers actually expect to hear from you periodically. If you don’t contact them from time to time, they’ll think you’re useless and will opt out of your contact list without even saying goodbye.

You can prevent this by using an autoresponder to follow up on your leads. When you do, your contacts will continue to be satisfied.

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